Shop Policies and Care Information

Types of Items We Sell

We specialise in handpicked, pre-loved designer and vintage clothing. Each piece is selected for its quality, uniqueness, and timeless style, ensuring that every item tells a story and adds character to your wardrobe.

Authenticity of Items

All of our designer items are 100% authentic. We meticulously research and verify the authenticity of each piece before listing it for sale, so you can shop with confidence.

 

Condition of Items

As we sell second-hand and vintage items, some pieces may show minor signs of wear. We provide detailed descriptions and photos of any imperfections to maintain transparency. We encourage you to carefully review each listing before making a purchase.

 

Returns and Exchanges

We do not accept returns unless the item is significantly not as described. If you believe you’ve received an item that doesn’t match its description, please contact us within 3 days of receiving your order, including photos and your order number. For more details, please refer to our Refund and Return Policy.

 

Return Shipping Costs

If your return is approved, you will be responsible for covering the return shipping costs. Please note that original shipping costs are non-refundable.

 

Accepted Payment Methods

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

 

International Shipping

Yes, we offer worldwide shipping! However, international customers are responsible for any customs fees, duties, or taxes that may apply to their orders.

 

Item Reservations

We do not offer reservations or holds on items, as many of our pieces are one-of-a-kind and sell quickly. If you find something you love, we recommend purchasing it as soon as possible before it’s gone!

 

Caring for Vintage and Designer Clothing

Each garment is unique, so we recommend following any care instructions provided in the item description. For general care, we suggest gentle cleaning methods such as hand washing or dry cleaning to preserve the quality and longevity of the piece.